TERMS AND CONDITIONS
1. Payment Methods & Currency
- Accepted Methods: List credit/debit cards, UPI, net banking, or digital wallets.
- Currency: State the default currency (e.g., USD, INR, GBP) and who bears the cost of exchange rate fluctuations for international orders.
2. Pricing and Taxes
- Total Cost: Explicitly state that the final price includes the product cost, shipping, and applicable taxes (VAT, GST, etc.).
- Price Changes: Reserve the right to change prices at any time without prior notice (though this typically won’t affect confirmed orders).
3. Security & Data Privacy
- PCI Compliance: Mention that payments are processed through a PCI-DSS compliant gateway.
- Data Handling: State that you do not store full card numbers or CVVs on your own servers.
4. Refund & Cancellation Policy
- Timeline: Define the window for refund requests (e.g., 7–14 business days).
- Method: Clarify that refunds will typically be credited back to the original payment source.
- Non-refundable items: Clearly list any digital goods or services that cannot be refunded.
5. Failed Transactions
- Debited but not confirmed: Provide a clear instruction for the user (e.g., “If the amount is debited but no order confirmation is received, the amount is usually rolled back by the bank within 5–7 business days”).
6. Chargebacks & Fraud
- Right to Cancel: Reserve the right to cancel any transaction that looks suspicious or fraudulent.
- Chargeback Disputes: State that the user agrees to contact your support team before initiating a chargeback with their bank
